Terms Condition

Welcome to Colourz Chem. By accessing or using our website, purchasing our products, or interacting with our services, you agree to the following Terms & Conditions. Please read them carefully before proceeding.

1. Introduction

These Terms & Conditions govern your use of the Colourz Chem website and all business interactions with our company. By using our services, you confirm that you understand and agree to abide by these terms.

2. Business Nature

Colourz Chem operates as a Manufacturer of Acid Dyes and related chemical products. All products listed or supplied are intended for industrial and commercial use.

3. Product Information

We strive to provide accurate product details including specifications, shades, and technical information.
However, slight variations in shade or specifications may occur due to industry standards or manufacturing processes.

Colourz Chem reserves the right to modify, update, or discontinue products without prior notice.

4. Orders & Pricing

• All orders placed with us are subject to acceptance and availability.

• Pricing may vary based on raw material cost, order quantity, and market conditions.

• Prices are exclusive of GST, transportation, and other applicable charges unless stated otherwise.

Once an order is confirmed, cancellation or modification may not be possible depending on production status.

5. Payments

All payments must be made through approved methods such as bank transfer, UPI, or agreed offline payment modes.
Orders will be processed only after payment confirmation.

Any fraudulent payment attempt may lead to legal action.

6. Shipping & Delivery

Delivery timelines depend on order size and location.
While we make every effort to ensure timely delivery, delays may occur due to transportation, operational, or external factors beyond our control.

Colourz Chem is not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.

7. Return & Replacement

Due to the chemical and industrial nature of our products, returns are accepted only in case of genuine quality issues verified by our technical team.

Products must be unused, sealed, and returned in original condition for any replacement to be approved.

No return or replacement will be accepted for shade variation caused by external processing conditions.

8. Limitation of Liability

Colourz Chem shall not be liable for:

• Damages arising from improper storage or usage of products

• Losses resulting from third-party services (couriers, transporters, etc.)

• Indirect, incidental, or consequential damages

• Misuse or mishandling of our products by the buyer

Your use of our products is entirely at your own risk.

9. Intellectual Property

All content on this website—including text, images, logos, product descriptions, and branding—is the property of Colourz Chem.
Unauthorized reproduction, copying, or distribution is strictly prohibited.

10. Privacy & Security

Your personal and business information is protected under our Privacy Policy, which outlines how your data is collected and used.
By using our website, you consent to the practices described in our Privacy Policy.

11. Governing Law

These Terms & Conditions are governed by the laws of India, specifically applicable within the jurisdiction of Surat, Gujarat.

12. Contact Information

For any questions regarding these Terms & Conditions, you can contact us at:

Colourz Chem
9/A, 1st Street, Opp. Om Nagar, S K Nagar,
Uma Nagar, Surat, Gujarat – 395002
Phone: 098251 05375