Privacy Policy

At Colourz Chem, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy describes how we collect, use, store, and protect your data when you visit our website, make an inquiry, purchase products, or interact with us in any form.

1. Information We Collect

We may collect the following types of information:

• Personal Information:
  Name, email address, phone number, company name, GST details, billing address, or any information voluntarily provided during inquiries or orders.

• Non-Personal Information:
  Browser type, device information, IP address, pages visited, and general website interaction data.

• Order & Business Information:
  Product requirements, purchase history, transactions, payment details (excluding stored card numbers), and communication logs.

2. How We Use Your Information

We use your information to:

• Process and deliver orders

• Respond to inquiries and provide customer support

• Improve our products, services, and website experience

• Maintain internal records, invoices, and GST documentation

• Ensure compliance with legal and regulatory requirements

• Send updates, quotations, or communication related to your business needs

We do not sell, rent, or trade your personal information to any third party.

3. Sharing of Information

Your information may be shared only with:

• Trusted service providers (courier partners, banking partners, or IT service providers) strictly for order processing

• Legal authorities, if required to comply with laws or protect our rights

• Internal business partners, solely for smooth operations and communication

All shared information is handled with confidentiality and security.

4. Data Security

We implement strong security measures to protect your data from unauthorized access, misuse, loss, or alteration.
However, no online platform can guarantee 100% security, and you agree to use our website at your own risk.

5. Cookies & Tracking

Our website may use cookies to enhance user experience, analyze traffic, and improve website performance.
You can disable cookies through your browser settings if you prefer.

6. Your Rights

You have the right to:

• Request access to your personal information

• Ask for corrections or updates

• Request deletion of your data (subject to legal requirements)

• Opt-out of marketing communications at any time

To exercise these rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to external sites.
Colourz Chem is not responsible for the privacy practices, content, or security of these third-party websites.

8. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices or regulatory requirements. Updated versions will be posted on this page with a revised “Last Updated” date.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, you can reach us at:

Colourz Chem
9/A, 1st Street, Opp. Om Nagar, S K Nagar,
Uma Nagar, Surat, Gujarat – 395002
Phone: 098251 05375